Legal

Privacy Policy

How North Metro Ice Dam Removal collects, uses, and protects your information.

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Overview

North Metro Ice Dam Removal ("we," "us," or "our") operates a referral website that connects homeowners with independent local ice dam removal contractors. We do not perform removal work ourselves. This policy explains what information we collect and how it is used.

Information we collect

When you submit a lead form, we collect the information you provide, including your name, phone number, email, street address, city, details about your roof and leak situation, any photo you upload, and your consent to be contacted. When you submit a contractor partner form, we collect company and contact details, service area, and capacity information.

How we use your information

For homeowners, we use your information to route your request to up to 3 independent local contractors who may contact you by phone, text, or email about your request. For contractors, we use your information to evaluate and respond to your partner application. We may also use contact information to send service-related communications.

Sharing of information

We share homeowner lead information with the independent local contractors we refer. We do not sell your personal information. We may share information as required by law or to protect our rights.

Text message consent

By submitting the lead form and checking the consent box, you agree to be contacted by North Metro Ice Dam Removal and up to 3 local contractors by phone, text, or email about your request. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out of text messages at any time.

Cookies and analytics

We may use cookies and analytics tools to understand site usage and improve the website. You can control cookies through your browser settings.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may opt out of text messages by replying STOP.

Third-party contractors

The contractors we refer are independent businesses. We are not responsible for their practices, work, or conduct. Review the terms of any contractor you choose to work with.

Contact

Questions about this policy can be directed to North Metro Ice Dam Removal at hello@northmetroicedams.com or (763) 280-7698.

Changes

We may update this policy from time to time. Changes are posted on this page with a revised date.

Last updated: 2026